The hotel offers amenities for your comfortable stay and unforgettable experiences
Fresh Breakfast Buffet
“The breakfast buffet offered a good variety of fresh options that were replenished frequently, ensuring I always had something delicious to start my day.” view full review
Spacious and Comfortable
“My room was pleasantly spacious with a wonderfully comfortable bed, providing me with a perfect retreat after a long day of sightseeing.” view full review
Handy Mini Fridge
“The mini fridge in my room was a fantastic touch, allowing me to keep snacks and drinks cool during my stay.” view full review
Clean and Functional
“The bathroom was clean and well-equipped, featuring a reliable hairdryer which was handy for my mornings.” view full review
Feedback from previous guests about their experience.
62%
liked the hotel and would stay again
Convenient location
Clean rooms
Lackluster service
Average dining
6.2/10
Nice
Rooms
6.3
Location
7.0
Service
5.3
Dining
6.0
Guest reviews
6.2/10
based on 6 reviews
3.5/5
based on 529 reviews
7.9
7.9/10 based on 3106 reviews
#256 of 429 hotels in Florence based on Tripadvisor
Jerry
United States,
October
2023
7.2/10
I had a mixed experience at the hotel. On the bright side, the rooms were quite comfortable with a small yet cozy bathroom featuring a powerful shower, although they could do with some fresh decorations. The service was friendly and prompt but lacked flexibility on some requests. The location, although centrally located near attractions, was on a very busy street at times. The dining was satisfactory but could use more varied choices. Overall, a decent stay with some room for improvement.
Rooms
7.0
The room was comfortable, and the shower had great water pressure making it a pleasant experience. However, a fresh update in decoration would elevate the room's ambiance.
Service
7.0
The staff was polite and attempted to resolve issues promptly. However, they seemed inflexible on certain service requests.
Location
8.0
The hotel's central location was convenient for exploring Florence, only a short stroll away from the city center and major attractions, but the busy street could be overwhelming at times.
Dining
7.0
The dining experience was decent, offering a good array of breakfast choices but could benefit from more variety.
Facilities
7.0
The hotel offered satisfactory facilities for a comfortable stay, meeting basic needs without extra frills.
James
United Kingdom,
October
2023
6.0/10
The hotel offers clean and decent-sized rooms down the road, with windows facing an inner little courtyard. Although the isolation is not the best, resulting in some noise, overall, the accommodation is comfortable and pleasant.
Rooms
7.0
The rooms are clean and a decent size with windows towards an inner little courtyard.
Service
5.0
The desk attendant lacks civility and communication, except for one reception staff who seemed bored. However, our room was well looked after.
Location
6.0
The hotel isn't too bad if you don't mind a bit of a longer walk into the city center. It is situated close to the river and offers a somewhat convenient location.
Dining
6.0
The dining experience was average; it's recommended to visit a cafe or bar for a better selection. The continental breakfast was included, but could be more varied.
Facilities
6.0
The hotel provides basic facilities suitable for a short stay.
Convenient location
Lackluster service
John
United Kingdom,
October
2023
5.8/10
The hotel's location is convenient, not far from the center and easy to reach from the railway station. The rooms had cleanliness issues and maintenance issues, but the bed was comfortable and the bathroom was spacious. Service was lacking with inconsistent attentiveness. The dining options were satisfactory but limited. The location was a bonus, close to main sites and convenient for airport shuttles.
Rooms
5.0
The room I stayed in was not in the best condition, with rust, mould, and dust impacting the airflow. However, the bed was very comfortable and the bathroom was large.
Service
5.0
The service overall was inconsistent. While some staff members were not attentive, there was one person at reception who seemed disinterested. Room security was also questionable.
Location
7.0
The hotel's location was good, with easy access from the railway station and walking distance to main sites in Florence. However, the night receptionist displayed rudeness, affecting the overall experience.
Dining
7.0
The dining experience was satisfactory, with decent options but in a limited space. The breakfast was better than expected, offering a variety of items.
Facilities
6.0
Although the cleanliness was not ideal, the amenities provided were functional.
Brian
United States,
September
2023
7.0/10
My stay at the hotel was a mixed experience. The rooms were spacious and had a superb bathroom, but they seemed a bit outdated compared to the modern areas. The view was great, and everything was clean. The service was friendly overall, but there were concerns regarding an additional tax that made me uneasy about security. The location was convenient, close to the train station, but slightly further from the city center than expected. The dining experience was decent, but could have been improved. The hotel had good facilities to offer.
Rooms
7.0
The rooms were big with a superb bathroom, but felt a bit older than expected. Overall clean and with a great view.
Service
6.0
The service was friendly overall, but there were concerns about an additional tax that raised security worries.
Location
8.0
The hotel's location was convenient, close to the train station and with some distance from the city center. Great for avoiding tourist traffic.
Dining
6.0
The dining options were decent, but could have been better.
Facilities
8.0
The hotel had good facilities to offer.
clean
outdated rooms
Laurence
United Kingdom,
May
2023
6.8/10
My stay at the hotel was quite pleasant overall. The rooms were spacious and modern, but I did notice some dust in certain areas. The service was friendly and helpful, although there were some minor issues. The location was convenient, near the main train station but a bit noisy due to traffic. The dining experience was okay with limited variety. The facilities were sufficient for a comfortable stay.
Rooms
8.0
The rooms consisted of a large lounge, separate dining kitchen, a bedroom with 2 single beds, and a spotless, modern bathroom. However, there was some dust in areas like the wardrobe, coat hangers, and picture frames.
Service
7.0
The staff were friendly enough and the facilities were in working order. They were also helpful in providing information about the city, although some seemed a bit unhappy about assisting.
Location
6.0
The hotel's location was quite convenient, near the main train station Santa Maria Novella. However, the area surrounding the hotel was uninspiring, and the high traffic road outside caused noise from emergency vehicles throughout the night.
Dining
6.0
The dining experience was okay with simple but limited options. The breakfast had the same items each day, and sometimes not everything was available early in the morning.
Facilities
7.0
The hotel offered secure parking, although spaces were limited. The dining area was small, accommodating just over 20 people, which could be a downside during peak times.
Henry
United States,
April
2023
5.0/10
The hotel had a spacious bathroom and a fine AC, but the rooms were old, smelly, and did not match the photos. The bed sheets were dirty, and something bit me, leaving red spots all over my body. On the bright side, the hotel had a safe and small fridge/minibar, along with safe car parking.
Rooms
5.0
The rooms were old, smelly, and did not match the photos. Additionally, the bed sheets were dirty, and something bit me, causing itchiness and red spots on my body. However, the room had a fine AC and a spacious bathroom, and the hotel was big and clean.
Service
5.0
The staff were not welcoming and some even kept repeating 'I try my best. ' I could hear other guests complaining from my room. However, the staff had great English and were very helpful with any questions we had about the city.
Location
7.0
The location was pretty good, a 15-minute walk from the town center. It was not too near the train station but close to the center and the main central station in Florence.
Dining
5.0
The dining experience was poor, and I had to wait until around 8ish for breakfast. However, the food was of better quality and quantity compared to other 3-star hotels I visited previously.
Facilities
5.0
The hotel had commercial services available, but with the drawbacks in other areas, it did not stand out.
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